Quentin A. Grant | Experience

Professional Experience

Infrastructure experience that became cloud engineering.

My professional foundation was built through network engineering, enterprise IT operations, infrastructure support, troubleshooting, and technical problem solving. Over 9+ years, I have worked in environments where reliability, security, incident response, and accountability matter. I now apply that foundation to hands-on AWS cloud engineering, automation, Infrastructure as Code, containers, CI/CD, and monitoring.

IT Operations Network Engineering Infrastructure Support Troubleshooting Cloud Engineering

Years IT Operations & Infrastructure Experience

AWS

Hands-On Cloud Engineering & Operations

55/55

Cloud Engineering Capstone Completed

Professional Experience

Contractor • Express Employment Professionals

Columbia, SC • March 2018 - August 2026

Administered Linux and Windows environments, resolving 20+ daily escalated infrastructure, systems, and network anomalies.
Configured and audited enterprise network connectivity, managing corporate switches, routers, VPNs, and firewall security policies.
Executed rapid root-cause analysis (RCA) on recurring technical incidents to isolate hardware and transport-layer failures.
Formulated technical documentation and runbooks for incident resolution to standardize internal engineering workflows.

Network Technician • Virginia College

Columbia, SC • January 2016 - January 2018

Deployed and troubleshot campus-wide network infrastructure across physical fiber, copper, and wireless distribution systems.
Isolated complex connectivity and routing anomalies under tight SLAs using packet analysis and command-line diagnostic utilities.
Audited network performance metrics via CLI to identify throughput bottlenecks and minimize data transmission latency.
Orchestrated automated system backup schedules and enforced data encryption standards to prevent information loss.

Skills Applied Across My Career

AWS Cloud Engineering IT Operations Infrastructure Support Network Engineering Technical Troubleshooting Cloud Security & IAM Terraform & IaC Python & Boto3 Linux Docker CI/CD Monitoring

My experience gives me a strong operational foundation for cloud engineering: understand the environment, troubleshoot systematically, protect the infrastructure, automate repeatable work, and build for reliability.